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Frequently Asked Questions
Do I need a credit card for the free plan?
No. The free plan is free forever — no credit card, no trial period. Just create an account and start using all 32 PDF tools immediately.
What exactly is included in the free plan?
Free users have access to all PDF tools. Premium removes file-size restrictions, eliminates processing limits, removes watermarks from output files, and gives your jobs priority in the processing queue.
Can I cancel my Premium subscription anytime?
Yes — you can cancel immediately from your account dashboard. Your Premium access continues until the end of your current billing period. No cancellation fees.
Do you offer refunds?
Yes. We offer a 30-day money-back guarantee. If you're not satisfied for any reason, contact us within 30 days of purchase and we'll issue a full refund.
Is my data safe? What happens to my files?
All file processing runs in your browser — your PDF never leaves your device. For tools that require server processing, uploaded files are automatically deleted within 1 hour. We do not read, store, or sell your documents.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex) through Stripe, which is PCI-DSS Level 1 compliant. You'll receive a VAT invoice by email after each payment.